About this policy
This Privacy Policy describes how Vitaex INC handles personal information in connection with this website, inquiries, recruiting, and HR and driver communications. It also explains our mobile messaging practices.
Information We Collect
Vitaex INC may collect personal information that you provide directly to us, including your name, phone number, email address, contact details, employment or driver-related information, application information, and information you choose to provide about a shipment, driver opportunity, recruiting inquiry, or HR matter.
If you communicate with us by phone, email, or text message, we may collect the content of those communications and related records, including SMS consent, opt-in, opt-out, and delivery information.
Website hosting and communications providers may process technical information such as IP addresses, request timestamps, browser information, and message delivery status to operate their services. This website does not include a web application form or advertising trackers added by Vitaex INC.
How We Use Information
Vitaex INC may use personal information to:
- Respond to inquiries and requests.
- Communicate with drivers, applicants, employees, and prospective drivers.
- Process recruiting inquiries and employment applications.
- Provide application status, onboarding, scheduling, and HR-related information.
- Provide driver-related and operational communications.
- Maintain business records and comply with legal or regulatory requirements.
- Protect the security and integrity of our services and communications.
Mobile Messaging & SMS Privacy
SMS Program and Message Types
Vitaex INC uses SMS messaging for two-way communication with drivers, applicants, prospective drivers, and other individuals regarding recruiting inquiries, driver applications, application status, onboarding, scheduling, HR matters, and driver-related communications.
SMS Consent and Opt-In
SMS participation is voluntary. Providing a telephone number does not by itself constitute consent to receive ongoing SMS messages. When required, Vitaex INC obtains consent before sending SMS messages. Consent may be obtained verbally or through written confirmation, including email.
Message Frequency and Charges
Message frequency may vary. Message and data rates may apply.
Opt-Out and Help
Reply STOP to opt out of SMS messages. Reply HELP for assistance, or contact our recruiting team at (571) 481-9334.
Mobile Information and Sharing
Mobile information will not be sold or shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be transferred to third parties or affiliates for their own messaging purposes.
Service providers that support messaging may process the information necessary to deliver and support messages on our behalf. This does not authorize them to use your information or consent for their own marketing.
Read the Mobile Messaging & SMS Terms for additional program details.
Retention and security
Information should be retained only as needed for the purpose for which it was collected, applicable recordkeeping obligations, and resolution of disputes. Messaging records may include consent and opt-out information so communication preferences can be respected.
We seek to protect personal information through appropriate administrative and technical measures. No website or communication method can guarantee absolute security. Avoid sending Social Security numbers, banking information, or copies of identification documents by ordinary SMS; contact HR about an appropriate way to provide sensitive documents.
Your privacy choices
You may ask about your information, request a correction, or request deletion by contacting us. Requests are subject to identity verification and applicable legal or recordkeeping requirements. Opting out of SMS is separate from deletion of records needed to honor your opt-out.
Our business website is not directed to children under 13. Please contact us if you believe a child has provided personal information.
Contact and updates
We may revise this policy to reflect our practices or requirements. The current version will appear on this page.